Customer Service & Seating
: Welcome guests warmly, manage table seating, and handle walk-ins or reservations.
Order Taking & Menu Guidance
: Explain menu items, make recommendations on specialty or sharing dishes, and input orders accurately.
Serving & Table Maintenance
: Deliver food and drinks promptly, clear plates, refill tea or water, and reset tables.
Communication
: Coordinate smoothly with kitchen staff to ensure orders are correct and served in the proper sequence.
Billing & Payments
: Present checks and process cash or card transactions.
Cleanliness & Safety
: Maintain dining area hygiene and follow food safety rules.
Key Requirements
Bilingual Skills
: Proficiency in English and Mandarin is often required to communicate effectively with diverse customers and kitchen teams.
Physical Stamina
: Ability to stand for long shifts and carry heavy trays.
Teamwork
: Working well in a fast-paced environment during peak dining hours.
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