全职 Senior Specialist, Data Centre Site Operations 工作, 薪水 up to MYR 9,000, STTGDC Malaysia Johor 公司招聘中 - Ricebowl

• Supports the organisation's data centre services through active 24x7 monitoring of the infrastructure.
• Acts as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA.
• Documents and updates accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc. Delivers ITIL compliance process conformance for incident, problem and change management.
• Ensures effective implementations of safety, security and customer support policy and procedures.
• Coordinates and provides support to contractors and vendors as well as inspecting completed work.
• Plans and supports all preventive and reactive maintenance activities with little to no disruption to company's services.
• Participates and supports internal and external audits for internal stakeholders and customers. Generates accurate and regular reports when required. Any other duties or project as assigned by the Management.

Pay: RM4,000.00 - RM9,000.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person