全职 Telephone Services Agent - Senior Telephone Services Agent (Overnight) 工作, 薪水, The Park Lane Hong Kong, Autograph Collection Hong Kong 公司招聘中 - Ricebowl

Experience the finest hospitality at The Park Lane Hong Kong, Autograph Collection, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 820 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park. 3 restaurants and bars present distinctive cuisines and tantalizing experiences. Extensive banquets facilities with 15 function rooms with flexible configurations. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, Autograph Collection, is a home away from home for global jetsetters and the discerning business traveller.

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:
Ensure that all callers’ enquiries and requests are attended to in a helpful and professional manner.
Act as the first point of contact in the Hotel and be proficient in all aspects of emergency procedures.
Respond and log guest requests in our system. Maintain effective communications with the team and other departments.
Assist with our Mobile Service App.

Requirements:
Higher Diploma or above in Hospitality or relevant discipline
Good command of English, Mandarin and Cantonese
Basic knowledge of computer operating systems, such as Microsoft office software (Word, Excel)
Guest Oriented, detail-minded and a team player

• Candidates with more experiences will be considered as Senior Telephone Services Agent.

Attractive remuneration package including 5-day work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

You may also contact us via the following contact details:
Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: ************* Fax: *************

The Park Lane Hong Kong, Autograph Collection is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

Full-time,Permanent