jobs in TungLok Teahouse

全职 Guest Relations Officer cum Cashier 工作, 薪水, TungLok Teahouse 公司招聘中 - Ricebowl

Guest Relations Officer cum Cashier

TungLok Teahouse

Singapore

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工作地点

  • Singapore

职位描述

岗位职责

Responsibilities

  • Welcome and greet guests professionally, provide a warm first impression, and ensure a positive dining experience throughout their visit
  • Manage guest reservations, seating arrangements, waiting lists, and enquiries while coordinating with the service team to ensure smooth guest flow
  • Handle guest feedback, requests, and concerns professionally, providing appropriate solutions and escalating issues to management when required
  • Perform cashier duties including operating the POS system, processing payments accurately through cash, card, and digital payment methods, issuing receipts, maintaining transaction records, and ensuring proper cash handling procedures
  • Assist guests with menu enquiries, promotions, takeaway requests, and other service-related matters while delivering attentive and efficient customer service
  • Maintain a clean and organized front counter and reception area, ensuring a welcoming environment for all guests
  • Any other ad-hoc duties as assigned by the Company

Requirements

  • Prior experience in a similar role is preferred
  • Excellent customer service and communication skills
  • Friendly, positive attitude and team-oriented mindset
  • Service oriented and passionate working in F&B industry
  • Able to work on weekends and public holidays
  • Ability to work in a fast-paced environment

重要安全守则

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