- Geylang Southeast (Singapore) Singapore
全职 Customer Service - Sales Executive 工作, 薪水 up to SGD 2,600, Tribecar Pte. Ltd. Southeast (Singapore) 公司招聘中 - Ricebowl
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Company Overview
Tribecar is a 100% Singaporean on-demand car-sharing service with over 1000 convenient locations. Members access cars via smartphone 24/7 with no minimum booking length. We design, build, and maintain every element of the service ourselves.
Job Summary
You will manage retail and corporate car rentals, support replacement car activation for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.
Job Description
Secure retail and corporate rentals.
Activating replacement cars for AIG insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetnetics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Establish and maintain professional and effective communication with external customers.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Preferred competencies and qualifications
Valid class 3/3A driving licence to support vehicle handling and replacement car activation
Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
Proficient in MS Office to support administrative and reporting tasks
Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
Ability to start work on short notice and work a 5.5-day work week
Tribecar is an on-demand, car-sharing service. Members of our service can use their smartphone to gain access to Tribecar's cars that are parked at over 1300 convenient locations in Singapore. Our car sharing service is accessible to these members 24 x 7, with no minimum booking length.
Tribecar is a 100% "Made-in-Singapore" service. We design, build and maintain every element of the service ourselves. We are proud of what we have accomplished and would love to have you on-board with us!
Tribecar is a 100% Singaporean on-demand car-sharing service with over 1000 convenient locations. Members access cars via smartphone 24/7 with no minimum booking length. We design, build, and maintain every element of the service ourselves.
Job Summary
You will manage retail and corporate car rentals, support replacement car activation for insured customers, and ensure smooth rental processing. You will provide clear information to customers, handle payments, and coordinate with operations to maximize fleet use.
Job Description
Secure retail and corporate rentals.
Activating replacement cars for AIG insured and following up on the due date for returning.
Provide timely, consistent and accurate information to external customers.
Ensure accurate processing of rental workflow through Fleetnetics.
Furnish accurate driver particulars to respective authority for summons.
Prepare quotation, tender, process monthly renewal, collect payment for Corporate accounts.
Handle PRAC technical/breakdown such as vehicle unable to start, accident etc. Escalate promptly to operations/manager for follow up as appropriate.
Handle cash and credit transactions accurately and securely.
Work with operations to maximize fleet utilization.
Establish and maintain professional and effective communication with external customers.
Ensure tidiness and cleanliness of the reception area to create a pleasant and welcome environment for walk-in customers.
Seek immediate assistance from relevant colleagues for issues that cannot be resolved within the department, or escalate promptly to the manager as appropriate.
Preferred competencies and qualifications
Valid class 3/3A driving licence to support vehicle handling and replacement car activation
Good command of English and Mandarin to communicate effectively with Mandarin-speaking associates
Proficient in MS Office to support administrative and reporting tasks
Strong communication and problem-solving skills demonstrated through customer interactions and issue resolution
Meticulous, presentable, patient, and customer service oriented to deliver a positive customer experience
Ability to start work on short notice and work a 5.5-day work week
Tribecar is an on-demand, car-sharing service. Members of our service can use their smartphone to gain access to Tribecar's cars that are parked at over 1300 convenient locations in Singapore. Our car sharing service is accessible to these members 24 x 7, with no minimum booking length.
Tribecar is a 100% "Made-in-Singapore" service. We design, build and maintain every element of the service ourselves. We are proud of what we have accomplished and would love to have you on-board with us!
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