Job Summary
We are looking for a Presales Solution Specialist to understand customer requirements, explain our technology platform and develop suitable technical solutions for AI, Token services and digital infrastructure.
Key Responsibilities
Conduct customer discovery sessions to understand business objectives, technical environments, capacity, use cases, budgets and decision criteria.
Explain platform capabilities, model and API integration, Token usage, quotas, billing, monitoring, availability and security.
Translate technical capabilities into practical solutions, business value and implementation plans.
Compare solutions and provide technical input for architecture, product selection and commercial proposals.
Coordinate technical experts, product teams and external partners to ensure solution accuracy and clear delivery boundaries.
Prepare standardised solutions, case studies, demonstrations and presales materials.
Keep up to date with industry developments and technology trends.
Requirements
Bachelor's degree or above.
3–5 years or above of relevant presales or solution consulting experience.
Experience in AI infrastructure, cloud computing, data centres or technology platforms is preferred.
Familiarity with AI platforms, API gateways, model integration, Token metering and billing.
Understanding of servers, networking, storage and cloud services.
Strong customer communication, technical presentation and solution demonstration skills.