oversee our daily food and beverage operations. You will be responsible for managing front-of-house service standards, training floor staff, monitoring inventory costs, and ensuring strict compliance with local food safety regulations. The ideal candidate blends exceptional guest relation skills with a sharp eye for administrative efficiency and cost control.
Roles & Responsibilities
Supervise floor operations:
Oversee the daily setup, service execution, and closing procedures of the dining outlet to maintain high standards of hospitality.
Lead and train staff:
Manage roster scheduling, conduct briefing sessions, and train service staff on product knowledge, upselling techniques, and customer service.
Manage inventory & procurement:
Monitor stock levels of beverages, dry goods, and equipment; coordinate with suppliers and manage food cost percentages.
Resolve guest feedback:
Handle customer complaints with diplomacy, ensuring swift recovery and a high rate of repeat clientele.
Requirements
Experience:
Minimum of 2 years of operational experience in a fast-paced restaurant, cafe, or hotel F&B environment.
Availability:
Flexible schedule required, including the ability to work split shifts, weekends, and public holidays.
Skills:
Proficiency in modern restaurant POS systems, inventory tracking software, and basic staff scheduling tools.
Evertrust Employment Agency is a MOM-licensed employment agency based in Singapore, providing trusted foreign manpower services to local businesses.