- Hong Kong Hong Kong
全职 Key Account Manager 工作, 薪水, CLASSIC FINE FOODS (HONG KONG) LIMITED Hong Kong 公司招聘中 - Ricebowl
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About the Role
We are seeking an experienced and result-oriented Key Account Manager to manage and develop strategic customer relationships within the HORECA sector in Hong Kong. This role is responsible for driving sales growth, maximizing account profitability, and ensuring exceptional customer satisfaction through effective account management and business development initiatives.
Responsibilities
Manage and develop a mixed portfolio of key accounts & premium western restaurants to achieve sales and gross profit targets.
Establish and maintain strong relationships with chefs, purchasing managers, F&B directors, and other key decisionmakers.
Develop and execute account plans, sales strategies, and promotional activities to drive business growth.
Conduct regular business reviews with customers and provide market insights, product recommendations, and commercial solutions.
Identify and acquire new business opportunities within the hospitality, restaurant, and catering sectors.
Manage customer quotations, contracts, negotiations, forecasts, and follow-up activities.
Collaborate closely with Category, Customer Service, Operations, Marketing, and Finance teams to ensure seamless service delivery.
Maintain accurate customer records, pipeline updates, sales forecasts, and account development plans within the company's CRM system.
Requirements
Minimum 2 years of key account management, sales, or business development experience, preferably within food service, food distribution, FMCG, or hospitality industries.
Proven track record of achieving and exceeding sales targets.
Strong commercial acumen with excellent negotiation and relationship management skills.
Ability to develop strategic account plans and identify business growth opportunities.
Excellent communication, presentation, and interpersonal skills.
Self-motivated, proactive, and able to work independently in a fast-paced and stressful environment.
Solution driven and customer centric.
Strong analytical and problem-solving capabilities.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and CRM systems.
Knowledge of the Hong Kong HORECA market is highly preferred.
French and Italian speaker are preferred
About the Classic Fine Foods
Classic Fine Foods, a subsidiary of Metro AG, is a multinational fine foods wholesaler serving the HORECA (hotel, restaurant, and catering) industry. We offer a diverse portfolio of over 15,000 products, including rare and seasonal items, to cater to a wide range of culinary needs. With strategic locations in Hong Kong and Macau, we cater to fine dining establishments, hotels, and gourmet outlets. Our mission is to deliver exceptional ingredients and unique gourmet products tailored to the standards of discerning chefs worldwide.
Full-time
We are seeking an experienced and result-oriented Key Account Manager to manage and develop strategic customer relationships within the HORECA sector in Hong Kong. This role is responsible for driving sales growth, maximizing account profitability, and ensuring exceptional customer satisfaction through effective account management and business development initiatives.
Responsibilities
Manage and develop a mixed portfolio of key accounts & premium western restaurants to achieve sales and gross profit targets.
Establish and maintain strong relationships with chefs, purchasing managers, F&B directors, and other key decisionmakers.
Develop and execute account plans, sales strategies, and promotional activities to drive business growth.
Conduct regular business reviews with customers and provide market insights, product recommendations, and commercial solutions.
Identify and acquire new business opportunities within the hospitality, restaurant, and catering sectors.
Manage customer quotations, contracts, negotiations, forecasts, and follow-up activities.
Collaborate closely with Category, Customer Service, Operations, Marketing, and Finance teams to ensure seamless service delivery.
Maintain accurate customer records, pipeline updates, sales forecasts, and account development plans within the company's CRM system.
Requirements
Minimum 2 years of key account management, sales, or business development experience, preferably within food service, food distribution, FMCG, or hospitality industries.
Proven track record of achieving and exceeding sales targets.
Strong commercial acumen with excellent negotiation and relationship management skills.
Ability to develop strategic account plans and identify business growth opportunities.
Excellent communication, presentation, and interpersonal skills.
Self-motivated, proactive, and able to work independently in a fast-paced and stressful environment.
Solution driven and customer centric.
Strong analytical and problem-solving capabilities.
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and CRM systems.
Knowledge of the Hong Kong HORECA market is highly preferred.
French and Italian speaker are preferred
About the Classic Fine Foods
Classic Fine Foods, a subsidiary of Metro AG, is a multinational fine foods wholesaler serving the HORECA (hotel, restaurant, and catering) industry. We offer a diverse portfolio of over 15,000 products, including rare and seasonal items, to cater to a wide range of culinary needs. With strategic locations in Hong Kong and Macau, we cater to fine dining establishments, hotels, and gourmet outlets. Our mission is to deliver exceptional ingredients and unique gourmet products tailored to the standards of discerning chefs worldwide.
Full-time
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