全职 Customer Service Exe (Tmn Molek, JB) -RM2000-RM2500 | Shipping industry 工作, 薪水 up to MYR 2,500, All Experts Consultant Johor 公司招聘中 - Ricebowl

CUSTOMER SERVICE EXECUTIVE / OFFICER - AGENCY

Location :Tmn Molek

Working days :5 days (Mon-Fri, 9am-6pm)

Nature of Business : Established Shipping agency in Tmn Molek JB

-Key coordinator responsible for day to day commercial related matter, keeping existing customers updated of any trade related changes, attending to incoming enquiries from existing / potential new customers and ensuring customer satisfaction to the highest level.

-Liaising directly with clients as well as vendors.

-Process invoicing in accordance with established procedures and standards.

-Required to ensure each shipment generates the maximum contribution to the company by keeping constant focus on meeting the required service level at the lowest possible cost.

-Maintain and file all records in accordance with company procedure.

-Constantly review working processes with vendors to ensure best practice, but also that fees charged are in line with competitors.

-Assist the sales team with quotations and client/product knowledge.

-Require to produce reports and statistics for meeting.schedule update.

Min Diploma or higher

Pay: RM2,000.00 - RM2,500.00 per month

Work Location: In person