The eCommerce Coordinator will support commercial execution, merchandising and performance tracking across channels in Hong Kong and Asia markets. This is a key support role that handles promotional campaign setups, catalog and pricing management, inventory coordination, sales reporting and administrative support to the Commercial team.

Responsibilities

Execute promotion setups, discount tiers, voucher configurations and Gift with Purchase mechanics across HK and Asia eCommerce channels
Maintain and update product catalog listings, pricing, banners, search tags and creative assets on the brand site and marketplace channels
Conduct landing page QA, price checks and link testing ahead of campaign rollouts and product launches
Collaborate with Merchandise and inventory control teams to arrange allocations for hero items, new launches and pre-order inventory\
Monitor channel stock levels and ensure timely replenishment for planned commercial activities
Manage consignment stock tracking and coordinate pre-order fulfilment plans across retail and digital channels
Prepare routine sales reports and dashboard data for HK and Asia markets, and support ad-hoc data analysis as needed
Identify and flag data anomalies or performance trends to vertical leads for action
Provide administrative and operational support to the eCommerce Commercial team

Requirements

Degree holder in Business, IT, Digital or eCommerce; experience in digital and eCommerce solutions is an advantage
1–2 years in eCommerce merchandising, digital commerce coordination or commercial reporting; fresh graduates with strong analytical internship experience will also be considered
Proficiency in Microsoft Office (especially Excel – pivot tables, VLOOKUP, basic formulas)
Familiarity with eCommerce backend CMS/admin panels (e.g., SFCC, marketplace seller centres) is a plus
Ability to create simple creatives for banners using design software (e.g., Photoshop) or AI tools is a plus
Strong number sense and attention to detail
Curious, proactive and collaborative mindset with a can-do attitude
Fluent in English and Cantonese; Mandarin or Thai is a plus

We offer

5 days work week
Discretionary Bonus
Up to 22 days annual leave
Birthday leave
Medical & Dental benefits
Staff Discount
Study Sponsorship

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