Responsibilities:

Online Sales Management
- Manage Sunlight Pharmacy’s online sales channels including Shopee, Sunlight online platform, and other approved e-commerce marketplaces.
- Ensure product listings, pricing, stock availability, and promotional mechanics are updated accurately and on time.
- Monitor online sales performance and implement sales-driving initiatives to achieve online sales targets.
- Propose initiatives to improve traffic, conversion, and sales growth across all online platforms.
- Reporting & Performance Analysis:
  - Prepare and submit monthly reports to Commercial Manager on online sales performance, including sales revenue, traffic, conversion rates, campaign results, and platform-wise performance.
  - Analyze sales trends, customer behavior, and promotional effectiveness to provide actionable insights and recommendations.
  - Track progress against online sales targets and highlight risks, gaps, and improvement opportunities.
Social Media & Website Management
- Maintain regular updates on company social media platforms and official websites.
- Coordinate with the marketing team to ensure promotional campaigns, product launches, and announcements are published according to schedule.
- Ensure company information, banners, and promotional content remain accurate and up to date.
Promotion Coordination (Offline & Online)
- Liaise with suppliers, sales teams, and marketing teams regarding promotional campaigns.
- Coordinate with suppliers on promotion mechanics, POSM materials, social media promotional requirements, and campaign timelines.
- Communicate finalized promotional information to the marketing and sales teams to ensure smooth execution at outlets and online platforms.
- Follow up to ensure promotions are implemented according to agreed timelines.
Event Support and Execution
- Provide on-site operational support during company events, health fairs, roadshows, and promotional campaigns.
- Assist in event preparation including coordination of promotional materials, product displays, and logistics.
- Support sales and marketing teams during events to ensure smooth execution and achievement of event objectives.
Other duties and responsibilities as assigned from time to time.

Qualifications: Not specified in the job description.

Sunlight Pharmacy (KK) Sdn Bhd

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