Job Title:

Corporate Insurance Executive – GHS

Location:

Kuala Lumpur, Malaysia

Reports To:

Business Development Manager / Country Manager (Malaysia)

Job Summary

We are seeking a results‑driven and client‑focused Insurance Agent to promote and support Group Hospitalisation & Surgical (GHS) Insurance solutions for corporate clients and business partners. This role is responsible for identifying sales opportunities, developing client relationships, explaining product features and benefits, and supporting the end‑to‑end insurance process from prospecting to policy servicing. The ideal candidate is proactive, service‑oriented, and confident in engaging with clients on employee medical insurance solutions.

Key Responsibilities

1. Business Development & Sales

Identify and develop new business opportunities for GHS insurance products among corporate clients, SMEs, and prospective policyholders.
Promote the company’s GHS insurance solutions through direct sales, networking, referrals, and business development activities.
Build and maintain a strong sales pipeline to achieve individual and team sales targets.
Conduct client presentations and product briefings to explain coverage, benefits, exclusions, and plan options.

2. Client Relationship Management

Build and maintain strong professional relationships with clients, prospects, and business partners.
Understand client needs and recommend suitable GHS insurance solutions based on their workforce profile and benefit requirements.
Provide responsive and professional support to clients on product inquiries, renewals, endorsements, and policy servicing matters.
Ensure a high standard of customer service and follow‑through throughout the client lifecycle.

3. Product Advisory & Policy Support

Explain policy terms, benefits schedules, exclusions, and claims processes clearly and accurately to clients.
Assist clients in completing application forms, proposal documents, and supporting paperwork.
Coordinate with internal operations, underwriting, and insurer representatives to ensure timely processing of quotations, policy issuance, and renewals.
Support clients in resolving policy or documentation issues where necessary.

4. Renewals & Account Servicing

Monitor policy renewal timelines and proactively engage clients prior to renewal dates.
Prepare renewal comparisons, updated quotations, and plan recommendations for existing clients.
Support account retention efforts by maintaining regular communication and identifying upselling or cross‑selling opportunities.
Follow up on outstanding requirements to ensure smooth continuation of coverage.

5. Compliance & Documentation

Ensure all sales and advisory activities comply with applicable regulatory requirements, internal policies, and ethical sales practices.
Maintain accurate and complete records of client interactions, proposals, applications, and policy documentation.
Assist with KYC and client due diligence documentation for new and existing clients where required.
Uphold standards relating to confidentiality, anti‑bribery, anti‑corruption, and personal data protection.

6. Market Intelligence & Reporting

Monitor market developments, competitor products, and client trends in employee medical and group insurance.
Provide regular sales activity updates, pipeline reports, and market feedback to management.
Support marketing campaigns, product launches, and promotional events related to GHS insurance.

7. Ad‑Hoc Tasks

Perform ad‑hoc assignments and administrative tasks as required by management.
Support cross‑functional projects related to sales operations, customer engagement, and business development initiatives.

Qualifications & Requirements

Diploma or Bachelor’s Degree in Business, Insurance, Marketing, Finance, or a related field.
Minimum 1–3 years of relevant experience in insurance sales, employee benefits, medical insurance, or related client servicing roles.
Experience in Group Hospitalisation & Surgical (GHS) Insurance, employee benefits, or corporate insurance solutions is an advantage.
Good understanding of insurance products, policy structures, and client servicing processes.
Strong communication, presentation, and interpersonal skills.
Sales oriented, proactive, and confident in meeting clients and developing business opportunities.
Ability to explain insurance concepts clearly and professionally to clients.
Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Well organized, disciplined, and able to manage multiple client accounts and deadlines.
High level of integrity, professionalism, and customer service orientation.
Possession of the relevant insurance licensing / certification required under Malaysian regulatory requirements would be an advantage.

Why Join SGIS Malaysia Ltd

SGIS Malaysia Ltd is part of a growing regional insurance and reinsurance group with strong ambitions across ASEAN. By joining us, you will:

Be part of a professional and expanding organisation with regional business exposure.
Gain hands‑on experience in specialized insurance solutions and corporate client servicing.
Work in a multicultural and collaborative environment with opportunities to engage with regional stakeholders.
Develop your career through practical learning, structured support, and business growth opportunities.
Contribute directly to the company’s client growth and service excellence in the employee benefits space.

Our Work Style & Benefits

At SGIS Malaysia, we believe that professional success and personal well‑being go hand in hand. We offer:

Comprehensive medical benefits, including medical flex‑wallet and annual medical check‑up reimbursement (subject to eligibility).
Competitive leave benefits, including annual leave, compassionate / bereavement leave, marriage leave, birthday leave, and long‑service leave with vacation bonuses.
Attractive employee welfare and lifestyle benefits, including communication support, festive perks, birthday benefits, and employee welfare programmes.
Professional growth opportunities, including structured development, product learning, and regional exposure.
Global company experiences and cultural engagement, including opportunities to participate in SGIS regional events and overseas programmes where applicable.

If you are interested to the above position, kindly send you resume to ray.ng@simon-global.com.my or +6012 600 3413.

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Additional leave
Flexible schedule
Maternity leave
Opportunities for promotion
Parental leave
Professional development

Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)

Sgis Malaysia Ltd