We are looking for a dedicated Operations Executive to oversee the daily activities of our retail branches and digital platforms. The main goal of this role is to ensure that our operations run efficiently, stock is well-managed across all locations, and our online stores are performing well. You will be a key coordinator between the management, the retail staff, and our suppliers.

Key Responsibilities

1. Branch Operations & Coordination

Conduct regular visits to our branches in Klang Valley to ensure staff follow SOPs and maintain high service standards.
Prepare operational reports, staff schedules, and basic data entry using Microsoft Excel and Word.

2. Inventory & Supplier Management

Monitor stock levels across all branches and coordinate stock transfers to ensure all locations are well-supplied.
Coordinate with suppliers for timely ordering and delivery of products, particularly during peak festive seasons.
Ensure all inventory records are kept up-to-date and accurate.

3. Digital Storefront & Marketing Support

Assist in the management of our e-commerce presence on Shopee and GrabMart, including updating product listings, prices, and stock availability.
Help implement digital-to-physical store promotions to increase customer footfall at our branches.

Requirements

Transportation: Must possess own transportation (car or motorcycle) and a valid license for travel between branches in Klang Valley.
Computer Skills: Basic knowledge of Microsoft Excel and Word is required.
Language: Proficiency in English. Mandarin is an added bonus (to assist with specific supplier and customer communications).
Experience: 1–2 years of experience in retail operations, administrative support, or a related field. Fresh graduates are welcome to apply! (Training is provided)
Competencies: A proactive individual who is organized, responsible, and capable of working independently with minimal supervision.

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM2,700.00 per month

Benefits:

Professional development

Application Question(s):

Do you have your own transport (car/motorcycle), a valid driving license?
Are you comfortable working in an environment with pets (cats/dogs)?

Work Location: In person

Rakan Paw Pet Supplies

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