Interactive Intelligence 简介

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s all-in-one IP communications software suite, which can be deployed via the cloud or on-premises, is scalable and standards-based, offering single-platform architecture with inherent multichannel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point vendors. Founded in 1994 and backed by more than 6,000 customers worldwide, Interactive Intelligence is an experienced leader delivering a comprehensive solution-set comprised of software and hardware, with cloud and on-premises services that include client success, education, support, consulting, and professional and deployment services.