DUTIES & RESPONSIBILITIES

1.Nursing Leadership and Management

•Play a leading role as a resource person in an effective way of managing the Nursing Department.

•Lead and manage the day-to-day operations of Nursing Department.

2.Manpower Management and Development

•Plan an effective and efficient manpower planning in accordance to the MOH guidelines and standards.

•Plan proper scheduling based on the staff grades, skill mix and competencies.

•Motivate, develop, train and continuous upgrade the skills and knowledge of care staff.

3. Resource Management

•Responsible for proper management of resources which is cost effective, meet quality and productivity.

•Evaluate the effective and efficient use of consumables, supplies, dressing materials and diapers.

•Maintain and upkeep a proper inventory control with regular inspection and audits.

4. Clinical Nursing Quality and Safety

•Lead the team in delivering consistent and excellent clinical and service quality to residents and sponsors.

•Responsible for the clinical quality of all residents guided by the set 4 Zeros clinical indicators - Zero Falls, Zero Medication Errors, Zero Nursing Home Acquired Pressure Ulcers and Zero Nursing Home acquired infection.

•Provide adequate supervision of all staff in carrying out their responsibilities in accordance with MOH guidelines, protocols and standards operating procedures.

•Initiate, lead and implement quality improvement projects in Nursing Department.

5. Centre Operations

•Collaborate with other departments to ensure smooth operational flow of Nursing Department.

•Work closely with operations colleagues to upkeep and maintain the building facilities and equipment including facilitate in resolving facility issues.

6. Feedback Management

•Investigate and resolve all feedback and complaints received from sponsors and residents.

•Assist in any investigation that is escalated to HQ.

•Escalate any unfavourable and unresolved feedback to HQ.

7. Other Duties

•Assume any other additional responsibilities as assigned by Country Director/Centre Manager.

•Provide coaching, training and counselling of staff.

•Perform annual appraisal for all staff.

•Provide timely submissions of appropriate report to the respective departments.

•Maintain good communication skills with residents and sponsors.

•To ensure submission of the Nursing periodical report to update management on the overall Nursing Department and enhancement required from time to time based on the compiled data.

•To ensure that we comply with all the requirements of the Ministry of Health Malaysia (MOH) and facilitate the license renewal process.

•To ensure cleanliness of all wards as per Group established hygiene standard.

•Performs any other duties that may be assigned from time to time.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

Maternity leave
Opportunities for promotion
Parental leave
Professional development

Work Location: In person

Econ Medicare Centre And Nursing Home Sdn Bhd