CSG International Sdn. Bhd. 简介

 

CSG International provides business support solutions to a global client base. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new business opportunities and revenue streams.

Our clients' industries are changing at an unprecedented rate, and end customers are dictating rapid market shifts. With an explosion of new services, devices and content, your company must deliver a consistent, personalized service experience while meeting and exceeding revenue expectations. A partner to help navigate this ever-changing, transformational arena is vital. CSG International is that partner.

 

 

 

From cable and telecommunications to utilities and financial services, CSG client companies operate in some of the most competitive, dynamic markets in the world, where complex customer relationships and high-transaction environments rule. Our software solutions and services help our clients accurately capture, manage, generate and optimize revenue, strengthen customer relationships, and exploit emerging opportunities. Importantly, our solutions are developed to optimize the customer lifecycle, where the insight from each customer interaction and transaction informs and improves all future interactions and transactions.

 

 

 

We provide an end-to-end revenue and customer management platform, encompassing mediation, billing, rating, charging, product catalog, customer care, web self-service, analytics, interactive messaging, wholesale settlement, content management, workforce management and marketing. From incremental additions to fundamental transformation, CSG can help you best leverage your investments and best support your business today and tomorrow. In short, CSG International helps you accelerate business. Anywhere. Regardless of your environmental challenges.

CSG International is a global provider of software and services based business support solutions that help clients generate revenue and maximize customer relationships. It signifies the brand integration of CSG Systems with Intec Telecom, which CSG acquired in late 2010. CSG Systems International offers more than 25 years of experience in revenue and customer management across a diverse cross-section of industries including cable, wireless, fixed-line, satellite/DBS, utilities, media/entertainment, retail and more. The combined company serves the majority of the top 100 global communications service providers (CSPs) with a broad and deep suite of solutions aimed at helping service providers roll out new products and services and operate more effectively. With complementary products, markets and infrastructure, the new combined entity is the world's second largest Business Support Systems provider with more than 3,600 professionals that help clients introduce and support new products, generate revenues and optimize their operations. CSG is energized and eager to continue to move forward together and help our clients grow their business by leveraging industry-leading business support solutions, our global footprint, deep domain and services expertise. The company's industry-leading, proven solutions include convergent billing and revenue management, mediation, rating, charging, product catalog, customer care, web self-service, analytics, interactive messaging, wholesale settlement, content management, workforce management and output services.