CS SERVICE SOLUTION 简介

Established in 2017, Car Search Pte Ltd is Singapore's first car agent positioned as a customer-centric organisation.

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Operation Model: Automotive Sales, Al Valuation, Insurance, Financing Services, Automotive After-Sales Care

• Driven collaborations with firms across the automotive and adjacent markets
• Streamline the process in which customers access reliable after-sales support for their automobiles

Connecting customers to a comprehensive range of essential services they need at various points in their car ownership lifecycle, Car Search is able to ameliorate the operating model conventionally used in the automotive industry.

The customer-centric company has thus developed a strong value proposition through which they are able to distinguish themselves from their competitors.

Additionally, as a partner of sgCarMart, Car Search is able to gain the confidence of customers interested in car consignment services.

Car Search has coalesced their technological capabilities with their strategic capabilities into an innovation strategy, to design new processes that would fulfill market demands and gaps. In particular, they have developed a mobile application through which members of their rewards programme are able to

seamlesslv access after-sales services at lower rates.