Clever Fox Consulting Sdn Bhd 简介

We are a new startup specialized in providing the platform for telemarketing sales, technical support, software development and sales training.

 

We are constantly looking for young and passionate talents who are self-motivated, who dare to pursue their dreams, who welcome challenges and growth, who will overcome any difficulties to achieve their financial goals.

 

If you fit the description above, WE WANT YOU!

To be the Pioneer in Telemarketing and Call Centre Outsource Provider

 

To assist our Clients to acelerate business growth and higher return of investment by generating creative and customized total solutions.

 

Clever Fox Consulting Sdn Bhd (CFC) is an outsourcing customer contact centre 100% owned by Dr Yu Jinjang, a progressive entrepreneur from China. We possess a great wealth of know-hows from various diversified subsidiaries, dominant in three key areas - Media, Telecommunication and ICT. This convergence synergy enables us to provide our Clients the latest state-of-the-art virtual contact centre. Backed by superior infrastructure that seamlessly integrates to our lient's traditional applications and CRM modules, we provide our Clients and their customers an unprecedented level of customer service.

 

We are a fast growing startup that has been established since 2018. Currently, we are looking to expand our company operations in terms business development and human resource. Our target is to become one of the leading pioneers in the industry of Finance, Information Technology and Telecommunications. We offer a wide range of service from Customer Service (fully-outsourced), Technical Support, Telemarketing Sales, Leads Qualification Appointment Setting, Business Consultation and many more.

 

Our wide network and resources give us access to many case studies as we developed a methodology to guide our operations team and our Clients into a successful direction. Currently, we are penetrating into Mainland China's market.

 

We believe strongly that at any time, a call centre can improve it's performance by a minimum of 30%.

 

Our Solutions

1. High-Achieving Sales Solutions

Relationship Building Skills

Strategic packaging on new products / services.

Scripting with consideration and courtesy shown to customers.

Coaching processes to maintain accuracy and professionalism.

Quality control checking on infringements suggesting corrective actions.

Maintaining highest quality by ongoing improvement methodologies.

 

2. High-Profit Generating Customer Service

Maintaining a delicate balance between CRM and reducing customer service costs has been a top priority.

 

3. Improving Call Centre Performance

Our founder have more than 15 years of experience in setting up call centres in the Asia Pacific region, operating on multiple projects, training thousands of contact centre agents, and helping our Clients to maximize their profit while minimizing cost.

 

We are proud of our: