Answering of customer calls, emails etc

Coordinate order processing, delivery and returns of customers’ orders

Monitor customers’ aging report and payments received ...

Provide relevant product information according to customers' request. Follow-up closely customers' order status such as delivery rate and quantity and any other requirement are met

Ability to adhere to given timelines, Self-motivated, positive mindset, fast leaner and passion in sales.

Consistently provide feedback to the team regarding competition, product and market needs ...

Collaborate with outlet's person-in-charge to align social media strategies with business goals

Monitor social media trends, analyze data to measure campaign effectiveness, suggest improvements for customer engagement and satisfaction

Working Location : TAMAN SUTERA ...

Min SPM qualification

Experience preferred

Location : Kajang, Selangor. ...

Experience in automotive industry would be an advantage

Good communication skills and ability to collaborate.

Tasks & responsibilities ...

Wednesday: Morning, Afternoon, Evening

Thursday: Morning, Afternoon, Evening

Friday: Morning, Afternoon, Evening

$12/h

Responsibilities:

Check and verify customer online registration ...

Liaise with internal and external customers and resolve operational issue

Provide information to relevant parties by telephone or email

Compile monthly report for management analysis and review ...