Provide maintenance support for production software applications.

Actively participate in software development and system testing processes.

Ensure comprehensive documentation of software applications. ...

Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

Organise system activities including planned maintenance events, system backup processes and disaster recovery drills ...

Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards) ...