Hey Group Hiring! Work from Home Remote Assistant in - Ricebowl

Company Description The Hey Group is reimagining what running a business should feel like by building an AI teammate that manages core back-office operations. Instead of requiring multiple hires or disconnected tools, the company offers intelligent systems that handle tasks such as closing the books, managing invoices, qualifying leads, and supporting people operations. This AI works proactively and communicates in plain language, functioning as a partner rather than a traditional software tool. The Hey Group focuses on freeing teams to concentrate on strategic and creative work while routine operations are handled intelligently and efficiently.

Role Description The Remote Assistant is a full-time, on-site role based in Kuala Lumpur. This position supports daily business operations by coordinating schedules, managing correspondence, and organizing documents and data for internal teams. The Remote Assistant will help monitor and follow up on invoices and leads, update records in company systems, and prepare basic reports and summaries for leadership. The role also involves collaborating with the AI teammate, entering accurate information, flagging issues, and ensuring that tasks are completed on time. The Remote Assistant will communicate with team members and external partners in a clear, professional manner and maintain a high standard of confidentiality and organization.

Qualifications

• Strong organizational and administrative skills, including scheduling, document management, and task prioritization.
• Proficiency with digital tools and office software (e.g., email platforms, spreadsheets, collaborative tools); comfort learning new AI-enabled systems.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally in English and preferably Cantonese and/or Mandarin
• Attention to detail and accuracy in data entry, record keeping, and basic reporting.
• Ability to work on-site in Kuala Lumpur, manage time effectively, and collaborate with cross-functional teams.
• High level of integrity and respect for confidentiality when handling sensitive business and personnel information.
• Previous experience in administrative support, operations, or customer support is beneficial.
• Relevant education or training in business, administration, or a related field is an advantage.