Work from Home Customer Support - Digital Platform Specialist (Remote) Jobs, salary up to SGD 5,000 in Konvictus Produtora Multimídia LTDA - Ricebowl

We are looking for friendly, motivated, and customer-focused individuals to join our growing international team as Customer Support & Digital Platform Specialists.

In this role, you will assist users with account setup, profile management, platform navigation, and general customer enquiries while ensuring a smooth and positive customer experience.

Full training is provided, making this an excellent opportunity for candidates who are eager to learn and develop their skills in a fast-growing digital environment.

Responsibilities

• Assist users with account registration and onboarding processes.
• Guide customers through profile setup and verification procedures.
• Help users navigate platform features and available options.
• Respond to customer enquiries through chat and email.
• Troubleshoot account-related questions and provide effective solutions.
• Maintain a high standard of customer service and communication.

Requirements

• Excellent English communication skills (written and spoken).
• Friendly, patient, and customer-oriented approach.
• Strong problem-solving abilities and attention to detail.
• Comfortable learning and using new online platforms and tools.
• Reliable computer and internet connection.
• Previous customer support experience is an advantage but not required.

What We Offer

• Fully remote position.
• Flexible working hours.
• Competitive compensation with performance-based incentives.
• Complete onboarding and training program.
• Work equipment provided where applicable.
• Supportive international team environment.
• Opportunities for professional growth.

Recruitment Process

Selected candidates will complete a short online assessment focused on communication skills, problem-solving abilities, and familiarity with digital platforms.

No previous experience with specific platforms is required, as full training will be provided.

Pay: $2,500.00 - $5,000.00 per month

Benefits:

• Flexible schedule

Work Location: Remote