What will I be doing? Position Summary (bullet points)
As the Sales Coordinator, you will be responsible for performing the following tasks to the highest standards:
- Respond to enquiries for functions (by telephone and walk-in guest).
- Assess the physical requirements of the proposed function (no. of person, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation system.
- Discuss with managers on clients requirement details pertaining to an event: menu, beverage, budget, and miscellaneous arrangements.
- Prepare proposal letter based on the clients’ requirements, ensures 8 hours response time or not more than 24 hours based on the department SOP.
- Follow up with clients on proposals and finalize all the arrangements.
- Complete the relevant Hilton University courses promptly and pass the tests.
- Maintain an efficient filing, tracing and correspondence system for the division.
- Ensure that all incoming correspondence is replied within 24 hours and properly put on trace or file.
- Handle the coordination of follow-up actions by Sales & Marketing team members or other departments with relations to Sales.
- Prepare and send out quotations or contracts to travel agents and tour operators or related personnel.
Job Type: Full-time
Benefits:
- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Ability to commute/relocate:
- Lumut: Reliably commute or planning to relocate before starting work (Required)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person