Job Description
We are looking for a Business Operations Executive to manage the day-to-day operations of our Singapore business, covering B2B client coordination, external partner liaison, warehouse operations, order fulfilment, and operational reporting to headquarters.
Key responsibilities include:
- Serve as the primary local point of contact for B2B clients, handling order coordination, order status updates, and day-to-day account servicing within pricing and terms set by management
- Liaise with external partners (logistics providers, customs brokers, and service vendors) to ensure smooth day-to-day operations
- Oversee warehouse operations, including inventory accuracy, stock level monitoring, and coordination with third-party warehouse providers on receiving, storage, and dispatch
- Coordinate daily shipping and order fulfilment, ensuring timely and accurate dispatch of goods
- Maintain accurate operational records, including inventory logs, shipment records, and B2B order documentation
- Compile monthly operational and sales data into structured reports for headquarters review
- Flag operational issues, discrepancies, or client concerns to management in a timely manner
- Support ad-hoc administrative and operational tasks as required
Requirements
- Diploma or above in Business, Logistics, Supply Chain, or a related field, or equivalent relevant work experience
- Prior experience in operations, account coordination, or logistics management, ideally in an SME or cross-border trading environment
- English proficiency required
- Mandarin proficiency is an advantage
- Japanese proficiency is an advantage
- Meticulous with strong record-keeping and reporting discipline
- Comfortable working independently in a small local team, coordinating across time zones with an overseas headquarters
- Proficient in Microsoft Excel
Pay: $3,500.00 - $4,800.00 per month
Work Location: Hybrid remote in Singapore 068895