Healthytimez Hiring! Work from Home Commercial Executive in , Earn up to SGD 2,000 - Ricebowl

Commercial Admin ExecutiveJob Summary

The Commercial Admin Executive provides administrative and operational support to the Commercial, E-commerce and Merchandising teams.

This is a hybrid position, with employees permitted to work from home two days per week. The remaining working days will be based in the office or at other locations when required. Employees must also attend physical meetings, retailer visits, supplier meetings and team reviews when necessary.

The role supports buyer follow-ups, e-commerce customer enquiries, order processing, returns and refunds, documentation and merchandising coordination to ensure that daily commercial activities run smoothly.

Working Hours and Salary

• Monday to Friday: 8:30 a.m. to 3:30 p.m. ( with 1 hour lunch break)
• Total paid working hours: 30 hours per week
• Hourly pay: $14 per hour
• Estimated average monthly pay: $1,800 to $2000 depending on experience
• Work from home: Two days per week ( Tuesday & Thursday), subject to operational requirements

Key Responsibilities

Buyer and Sales Support

• Prepare and send product listings, price lists, promotional plans and other relevant documents to buyers
• Follow up with retailers regarding pending approvals, purchase orders, promotions and product listings
• Maintain clear and updated records of buyer communications, agreements and follow-up actions
• Assist with the preparation of sales reports, product information and commercial presentations

E-commerce and Online Customer Support

• Monitor and manage our enablers response to chats, returns/refunds to customer on platforms such as Shopee, Lazada and other online sales channels
• Upload orders to our system.
• Coordinate order-related matters with the warehouse, fulfilment and supply chain teams
• Follow up on customer complaints and delivery issues
• Maintain proper records of orders, returns, refunds and customer service cases
• Assist with updating product listings, prices, promotions and stock availability on e-commerce platforms

Merchandising Support

• Track deadlines and progress for product launches, promotional activities and new store rollouts
• Collect store feedback, photographs, stock updates and merchandising reports
• Follow up on outstanding merchandising tasks and issues

Administration and Documentation

• Maintain well-organised digital and physical commercial files
• Update reports, price sheets, product information, customer records and presentation materials
• Ensure documents and records are accurate, complete and properly filed
• Assist with general administrative duties required by the Commercial team

Team Coordination

• Coordinate with the Supply Chain, Warehouse, Finance, Marketing and Merchandising teams
• Ensure that accurate product information, prices, promotional details and stock information are communicated internally
• Prepare materials for internal meetings, buyer meetings and supplier discussions
• Attend weekly or bi-weekly team reviews and other meetings when required

Requirements

• Minimum of a good Diploma or University Degree in Business, Marketing, E-commerce, Administration or a related field
• Preferably one to three years of relevant administrative, commercial, customer service or e-commerce experience
• Proficient in Microsoft Excel, Word and PowerPoint
• Comfortable using online marketplaces and responding to customer chats
• Able to process orders, returns and refunds accurately
• Strong organisational and communication skills
• Detail-oriented and able to manage several tasks and deadlines
• Experience in e-commerce, retail or FMCG will be an advantage
• Self-motivated and able to work independently while working from home
• Must have a reliable internet connection and a suitable home-working environment
• Willing and able to attend the office, physical meetings or retailer locations when required

What We Are Looking For

• Willing to take ownership of assigned tasks and follow them through to completion on time
• Able to follow work instructions
• Proactive, responsible and resourceful
• Reliable and attentive to detail
• Able to work independently and as part of a team
• Confident in handling emails, customer enquiries and follow-ups
• Comfortable communicating with buyers, customers, merchandisers and internal teams
• Able to manage confidential company and customer information professionally
• Responsive and contactable during working hours

Pay: $1,800.00 - $2,000.00 per month

Benefits:

• Work from home

Education:

• Local Polytechnic Diploma (Required)

Work Location: Hybrid remote in Singapore 737715