About the Role
We are seeking a detail-oriented and proactive Senior E-Commerce Executive to manage and grow our online sales channels across our own websites and leading marketplaces (Shopee, Lazada, TikTok Shop).
In this role, you will take ownership of day-to-day storefront operations, lead promotional campaigns, and use data to optimise performance — driving traffic, conversion, and revenue growth across all digital storefronts.
Key Responsibilities
Online Store Management
- Manage product listings end-to-end across our websites and marketplaces, ensuring imagery, descriptions, and content are accurate and optimised.
- Ensure New Arrivals are launched promptly and consistently across all sales channel.
- Review inventory reports and communicate with the merchandising team to maintain optimal inventory levels and ensure product availability across all platforms.
- Manage brand stores across marketplaces and work closely with Key Account Managers to improve traffic, conversion rate, and sales.
- Facilitates and implement marketing strategies or promotional collaterals such as changing website banners, scheduling social media posts and creating vouchers/coupons
Campaigns & Marketing
- Lead monthly and quarterly promotional planning, contributing ideas for promotion mechanics and product marketing.
- Execute promotional campaigns end-to-end — including vouchers and coupons, EDMs, website banners, and broadcasts.
- Manage marketplace campaigns and platform advertising (e.g. Shopee/Lazada mega-sale participation and paid placements) to maximise visibility, traffic, and conversion.
- Collaborate with the Creative Team on videos, pictures or graphics necessary for posting or broadcasting on social media, EDMs and web banners.
Analytics & Reporting
- Analyse sales performance, customer behaviour, and market trends to refine e-commerce strategy and inform promotional decisions.
- Record promotion results and prepare weekly and monthly sales performance reports aligned with business objectives.
- Meet KPIs and targets, with regular monthly reviews and corrective actions as needed.
Requirements
- Ability to delegate work and monitor team's work progress, ensuring tasks are properly executed
- Ability to solve problems, make decisions and offer suggestions or solutions
- A keen interest in the latest digital and E-Commerce trends, strong understanding of E-Commerce, digital marketing and logistics/ inventory principles and processes
- Customer focused with strong reliance on data, analysis and insight
- Flexible and adaptable to new challenges
- Effective interpersonal and written communication skills, ability to work independently and within a team
- Ability to handle pressure and work within tight schedules
Job Type: Full-time
Benefits:
- Flexible schedule
- Work from home
Experience:
- E-commerce: 1 year (Preferred)
Work Location: Hybrid remote in Singapore 059817