NextMed Clinic Hiring! Full Time Receptionist in Selangor, Earn up to MYR 3,000 - Ricebowl

As the first point of contact at NextMed Clinic, the Front Desk Receptionist plays a vital role in providing exceptional customer service, ensuring smooth clinic operations, and supporting the medical team. You will manage patient interactions, appointments, and administrative tasks, creating a welcoming and professional environment for all patients.

Key Responsibilities:

Patient & Customer Service:

• Welcome patients warmly and professionally.
• Handle patient inquiries via phone, email, and in-person with efficiency and courtesy.
• Assist patients with registration, forms, and payment processes.

Appointment & Scheduling:

• Manage appointment bookings and cancellations accurately.
• Coordinate doctor schedules and treatment rooms efficiently.
• Send appointment reminders to reduce no-shows.

Administrative Support:

• Maintain accurate patient records and ensure data confidentiality.
• Process payments, invoices, and receipts.
• Handle daily clerical tasks such as filing, scanning, and reporting.

Clinic Operations:

• Ensure the reception and waiting area are clean, organized, and presentable.
• Assist in stock checks of front desk and patient-related materials.
• Support the team with ad-hoc administrative tasks as needed.

Requirements:

• Minimum SPM / Diploma in any field (Medical-related background is an advantage).
• At least 1 year of experience in a customer-facing or receptionist role (preferably in a medical or aesthetic clinic).
• Excellent communication and interpersonal skills.
• Friendly, professional, and patient-focused attitude.
• Proficient in MS Office and appointment management software.
• Ability to multitask and remain calm under pressure.

Benefits:

• Competitive salary with performance-based incentives.
• Training and career development opportunities.
• Friendly and supportive team environment.

How to Apply:

Interested candidates may send their resume and cover letter to: *************
Subject: Front Desk Application – [Your Name]

Pay: RM1,700.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person