JOB SUMMARY - Seremban 2, Negeri Sembilan
A Retail Assistant provides excellent customer service, assists customers with purchases, maintains store presentation, and supports daily store operations to ensure a positive experience with us.
Key Responsibilities:
- Greet customers and assist with inquiries.
- Provide product information and recommendations.
- Process sales transactions using cash registers or POS systems.
- Handle cash, card payments, and issue receipts.
- Restock shelves and organize products displays.
- Monitor inventory levels and report stock shortages.
- Maintain store cleanliness and appearance.
- Assist with receiving and unpacking deliveries in store.
- Handle customer complaints professionally and escalate issues when necessary.
- Follow company policies, procedures, and health and safety guidelines.
Required Skills and Qualifications:
- SPM, diploma or equivalent (preferred).
- Previous retail or customer service experience is an advantage.
- Strong communication and interpersonal skills.
- Friendly, positive, and customer-focused attitude.
- Basic numeracy and cash-handling skills.
- Ability to work in a fast-paced environment.
- Teamwork and problem-solving abilities.
- Independent and trustworthy.
Benefits:
- Maternity leave
- Paternal leave
- Dental claim
- Employee engagement activities
Pay: RM1,700.00 - RM2,500.00 per month
Benefits:
- Maternity leave
- Parental leave
Work Location: In person