- Ipoh Perak Malaysia
Working Location
Job Description
Responsibilities
MANAGEMENT TRAINEE - OUTLET OPERATIONS
Work at Cash Converters, where customers sell unwanted items, and shop for used and new items.
Quick learning, logic-thinking and demonstration of people-skills is expected during the initial 10-weeks training. The aptitudes and characters will be constantly observed, corrected and driven for improvements to meet performance criteria.
Job Description - upon successful confirmation:
· Support the day-to-day aspects of running the outlet to continuously build the outlet performance
· Impart interpersonal skills to guide the team toward customer centric service
· Organise and monitor merchandising at respective stations to deliver impact results
· Continuous learning and sharing with the team on product knowledge
· Lead and guide team to improve the value per basket sales
· Be trained and dependable to negotiate and manage the buy-in of used items
· Practice and execute the rules, policies and code of conduct
· Execute the scopes as tasked including any ad-hoc requirements
· Demonstrate by example and motivate the team toward performance objectives
You should already possess leadership skills to capitalize on team bonding, generate consistent customer care objectives, and keep aligned to the personal and outlet performance criteria.
Requirements & Competencies:
· Quick to learn during the training phase and adopt the functional requirements in a fast-paced environment
· Known to be responsible, reliable, passionate for results
· Competent in logic-thinking, problem-solving, task priorities, communication and interpersonal skills in diverse situations
· Previously exposed in Retail sales performance with team management role
· Foster the value of customer experience with the team
· Prepared to work retail hours 9.30am to 8.30pm, following rostered schedules
· Physically fit and in good health to meet the physical demands of the job functions
· For Malaysians only
Job Types: Full-time, Permanent
Pay: From RM2,300.00 per month
Benefits:
Application Question(s):
Work Location: In person
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