Prospect Hiring! Work from Home Technical Support Customer Technician (TCS) At Johor in Johor, Earn up to MYR 2,500 - Ricebowl

Job brief

Provide technical support through equipment installation, troubleshooting, servicing, and preventive maintenance at customer sites to ensure smooth operations and customer satisfaction.

• Company Background : Water and hygiene solutions
• Contract Durations : 6 months (renewable)
• Working Days/Hours : Mon - Fri (8.30am - 5.30pm)
• Location : Work from client site/WFH

Responsibilities

• Install and service equipment at customer sites.
• Troubleshoot/Fix technical issues/Product testing.
• Perform routine maintenance and inspections.
• Assist in product roll-out and startup, maintain current equipment and resolve faults as required
• Train customers on how to use the equipment properly.
• Prepare service reports after each visit.
• Respond to customer enquiries and support requests.
• Travel to customer locations when required
• Work closely with the Sales and Project teams

Requirements

• Diploma with relevant working experience or a Degree in Engineering or a related field (Mechanical)
• Possess own transportation and willing to travel to customer sites as required.
• Able to work independently and in a team environment.
• Basic knowledge of mechanical and electrical troubleshooting is an added

Pay: RM2,400.00 - RM2,500.00 per month

Work Location: In person