- Lumut Perak Malaysia
Working Location
Job Description
Responsibilities
What will I be doing?
As the F&B Attendant, you will be responsible for performing the following tasks to the highest standards:
· Maintain high customer service focus by approaching your job with the customers always in mind.
· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
· Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
· Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
· Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
· Confidently know the food and beverage menu contents and explain them in detail to guests.
· Understand dietary requirements and offer appropriate suggestions.
· Complete checklists on product knowledge.
· Make suggestions on the menu that might suit guests of different nationalities.
· Familiarize with menu items of all other outlets to recommend guests to other outlets.
· Confidently know opening hours of all restaurants and hotel outlets.
Job Types: Permanent, Full-time
Benefits:
Ability to commute/relocate:
License/Certification:
Work Location: In person
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