Job Responsibilities
- Install, configure and provide technical support for CCTV, Access Control, Time attendance, Video Management Systems (VMS), and related security systems.
- Configure and maintain TCP/IP networks, switches, routers, VLANs, VPNs and wireless devices.
- Install and configure IP cameras, NVRs, servers and client workstations.
- Perform software installation, system upgrades, backup and recovery.
- Diagnose and resolve hardware, software and network issues both remotely and on-site.
- Support customer system commissioning, testing and user acceptance testing (UAT).
- Monitor system performance and perform preventive maintenance.
- Prepare technical documentation, configuration records and service reports.
- Coordinate with project engineers, vendors and customers to resolve technical issues.
- Provide end-user training and technical guidance when required.
- Participate in after-sales technical support and standby support when necessary.
Requirements
- Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering or equivalent.
- Fresh graduates are encouraged to apply. Training will be provided.
- Candidates with 1–3 years of experience in System Integration, Networking or Security Systems have an added advantage.
- Basic knowledge of:
- Windows Operating System
- Computer Hardware & Troubleshooting
- TCP/IP Networking
- LAN/WAN, VLAN
- Microsoft Office
- Knowledge of CCTV, Access Control, other related security system is an advantage.
- Possess good problem-solving and communication skills.
- Able to work independently as well as in a team.
- Possess a valid driving license and willing to travel to customer sites when required.
Pay: RM1,800.00 - RM2,500.00 per month
Work Location: Hybrid remote in Kuantan (Kuantan, Kuantan)