Baker Tilly Hiring! Full Time Digital Transformation - Office Automation Executive in Sabah - Ricebowl

About the Role

G&A Group is transforming into an AI-powered, digital-first organisation. We are looking for a highly motivated Digital Transformation & Office Automation Executive to lead our digitalisation journey by leveraging Microsoft 365, Microsoft Power Platform, Microsoft Copilot, Lark Office Suite, and Xero Cloud Accounting.

The successful candidate will drive automation, improve business processes, integrate cloud applications, and build a connected digital workplace that enhances productivity and supports business growth.

Key Responsibilities

Digital Workplace & Collaboration

* Lead the implementation, administration, and optimisation of Microsoft 365 and the Lark Office Suite.

* Build a secure, paperless, and collaborative digital workplace.

* Improve communication, knowledge sharing, and productivity across the Group.

Microsoft 365 & Lark Administration

* Administer Microsoft 365, including Outlook, Teams, SharePoint, OneDrive, Office Apps, Microsoft Copilot, and the Power Platform.

* Configure and manage the Lark Office Suite, including Messenger, Calendar, Meetings, Docs, Sheets, Base, Wiki, Tasks, Approval, Attendance, and OKRs.

* Manage user accounts, licences, permissions, security settings, and governance for both platforms.

* Provide user support, system administration, and ongoing optimisation.

Xero Cloud Accounting & Integration

* Support the implementation, administration, and optimisation of Xero Accounting Software.

* Integrate Xero with Microsoft 365, Lark, CRM systems, and other business applications.

* Automate accounting and finance workflows, including approvals, expense claims, invoicing, purchase requests, and reporting.

* Work closely with the Finance and Advisory teams to improve accounting efficiency through digital solutions.

Business Process Automation

* Analyse business processes and identify automation opportunities.

* Develop automated workflows using Microsoft Power Automate and Lark Automation.

* Build low-code business applications using Microsoft Power Apps and Lark Base.

* Digitise HR, finance, administration, client onboarding, engagement management, approval workflows, and internal operations.

Document & Knowledge Management

* Develop and maintain SharePoint and Lark Wiki as enterprise knowledge management platforms.

* Build secure digital filing systems with proper governance and version control.

* Promote paperless operations and efficient document collaboration.

Business Intelligence & Reporting

* Develop interactive dashboards using Microsoft Power BI and Lark Base.

* Automate KPI reporting and management dashboards.

* Provide business insights to support strategic decision-making.

AI & Digital Innovation

* Implement AI solutions using Microsoft Copilot and other AI technologies.

* Evaluate and recommend emerging digital tools that improve operational efficiency and client service.

* Drive continuous innovation across the organisation.

Training & Change Management

* Conduct training on Microsoft 365, Microsoft Copilot, Lark Office Suite, Xero, and business automation tools.

* Prepare SOPs, user guides, and best practices.

* Promote digital adoption and a culture of continuous improvement.

Requirements

Education

* Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related discipline.

Experience

* 2–5 years of experience in digital transformation, office automation, enterprise software implementation, or cloud business applications.

* Experience with Microsoft 365, Lark, Xero, or similar cloud platforms is highly desirable.

Personal Attributes

* Strong analytical and problem-solving skills.

* Excellent communication and stakeholder management abilities.

* Self-motivated, organised, and able to manage multiple projects.

* Passionate about AI, automation, cloud technologies, and digital innovation.

Why Join G&A Group?

* Be part of one of Malaysia’s leading business transformation and advisory groups.

* Lead enterprise-wide digital transformation projects.

* Work with leading technologies, including Microsoft 365, Microsoft Copilot, Lark Office Suite, Xero, AI, and the Microsoft Power Platform.

* Collaborate directly with senior leadership and shape the future digital workplace.

* Enjoy continuous professional development with a clear pathway to become a Digital Transformation Manager or Head of Digital Innovation.