Borneo XHub Hiring! Full Time Assistant Manager - Communications in Sarawak, Earn up to MYR 10,000 - Ricebowl

JOB SUMMARY
The position will work closely with the Manager, Communications to assist in the development and execution of communications initiatives that amplify brand impact, engage key stakeholders and protect the University’s reputation.

This is a role that works across the whole University to provide a consistent, cohesive and strategic approach to communications. Areas of responsibilities include Branding, Communications, Marketing, Publications, Content Development, and Events across various target segments. The position will support the Manager, Communications in managing the University’s communications, media, creative, content and the annual budget for the unit to deliver integrated campaigns which are cohesive, impactful and with a focus on brand health and reputation management.

The position works closely with Academic and Non-Academic Staff at the University and liaises with staff at other campuses to ensure consistency in corporate style and efficient use of resources.

KEY RESPONSIBILITIES AREAS

1) Branding

• Lead the development and implementation of the University's brand strategy, ensuring alignment with institutional goals and a consistent brand identity.
• Ensure all communications and marketing materials meet high-quality standards and adhere to the University's brand and visual identity guidelines.

2) Communications

• Oversee the development and execution of an integrated communications plan for University initiatives through both traditional and digital media, including the management and monitoring of print media, publications, digital platforms, social media, and internal communication tools.
• Develop and lead internal and external communications planning based on defined and agreed-upon objectives.
• Provide executive communications support and strategic reporting.
• Provide integrated insight reports and support the Manager, Communications in developing sustainable communications strategies and campaigns for the University.
• Support in developing and maintaining communications protocols and plans to manage the University’s reputation.

3) Marketing

• Plan and execute integrated marketing campaigns across online and offline channels for domestic and international audiences.
• Monitor campaign performance and provide marketing insights and reports.
• Identify market trends and growth opportunities through consumer and market analysis.
• Support annual budget planning and management.

4) Compliance

• Ensure compliance with University policies, financial procedures, and relevant statutory requirements across all communications, marketing activities, and related documentation.
• Monitor and enforce compliance with brand, regulatory, and governance requirements for all University communications and external partners.

5) Staff Management

• Assist in developing performance plans, setting KPIs, monitoring and conducting annual performance reviews

6) Financial Management

• Cost allocation by area and by activity.
• Monitoring of expenditure against budget on a quarterly basis.
• Review resource allocation as market conditions change and make recommendations to reallocate resources as necessary.

7) Relationship Management

• Build and manage strong relationships with internal and external stakeholders, including agencies, partners, government bodies, and University teams, to support communications and marketing initiatives.
• Oversee partner compliance with brand guidelines, manage vendor agreements, and foster collaboration to achieve departmental objectives and continuous improvement.

JOB REQUIREMENTS

• A Bachelor’s degree in communications or any relevant discipline from a recognised institution with a minimum of 3 - 5 years of relevant working experience including one (1) year at supervisory level in leading a team of staff.
• Master’s degree holders in relevant discipline can be considered.
• Working experience in communications, marketing, public relations, media or a related field.
• Demonstrated excellence in managing the production and distribution of innovative, engaging and purposeful content across external, internal and social audiences.
• Demonstrated experience in the formulation of integrated annual marketing strategies and tactics.
• Excellent interpersonal skills with the ability to communicate and negotiate with people at all levels.
• Excellent written and spoken English with the ability to clearly present ideas.
• Strong leadership with experience managing and mentoring diverse teams.
• Ability to thrive in fast-paced environments and manage multiple projects to deadline.
• Excellent written and spoken Bahasa Malaysia or Mandarin.

Pay: RM6,000.00 - RM10,000.00 per month

Work Location: In person