Hotel Casuarina @ Meru Hiring! Full Time F-B ASSISTANT in Perak, Earn up to MYR 1,800 - Ricebowl

Job Description: F&B Assistant

The F&B Assistant is responsible for providing exceptional customer service across all food and beverage areas of the hotel, ensuring high standards of service, cleanliness, and guest satisfaction. This role supports daily operations in the Coffee House, banquet events, and room service setups.

Key Responsibilities

• Service Excellence: Greet guests warmly, present up-to-date menus, take orders accurately, and serve food and beverages promptly.
• SOP Compliance: Ensure all hotel Standard Operating Procedures (SOPs) and departmental rules are strictly understood, followed, and executed.
• Mise en Place & Setup: Prepare and arrange all station service setups, check equipment/linens for cleanliness, and ensure the buffet line remains organized and hygienic at all times.
• Guest Relations: Maintain a helpful, friendly, and cheerful attitude; receive guest feedback effectively and maintain an excellent rapport with patrons.
• Floor Coordination: Execute station allocation plans, communicate effectively with F&B Captains, and ensure guest reservations are handled smoothly.
• Hygiene & Grooming: Maintain the highest level of personal grooming, hygiene, and uniform compliance as set by hotel management.

Job Requirements

• Education: SPM / STPM or equivalent professional hospitality certification preferred.
• Certification: Food Handling certificate is highly preferred.
• Skills: Excellent food and beverage service skills (including carrying trays, plates, and basic product knowledge).
• Attributes: Possess a cheerful, cooperative, and customer-oriented personality.
• Flexibility: Ability to work flexible hours, shifts, weekends, and holidays.

Salary & Benefits Package

• Monthly Salary: RM 1,700 – RM 1,800 (depending on experience).
• Benefits: Duty meals, uniform provision and medical/insurance coverages as per company policy

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

• Free parking
• Health insurance
• Meal provided
• Professional development

Work Location: In person