- Kota Kinabalu, Sabah Kota Kinabalu Sabah Malaysia
Working Location
Job Description
Responsibilities
About the role
As an Area Manager at Kufong Therapy Centre Sdn Bhd, you will play a vital role in overseeing and driving the performance of multiple retail locations across Kota Kinabalu, Sabah. This full-time position offers an exciting opportunity to apply your expertise in operations management and lead a team to deliver exceptional customer experiences.
What you'll be doing
Provide strategic direction and day-to-day oversight for a cluster of retail locations to ensure operational excellence
Develop and implement plans to drive sales, profitability, and customer satisfaction across your assigned locations
Lead, coach, and motivate a team of Store Managers to achieve their individual and collective targets
Monitor key performance indicators and devise data-driven strategies to optimise store operations and staff productivity
Liaise with cross-functional teams to coordinate inventory management, staff scheduling, and marketing initiatives
Identify and address operational issues promptly, ensuring a seamless customer experience
Collaborate with the regional leadership team to share best practices and contribute to the overall growth of the business
What we're looking for
Substantial experience (3+ years) in a multi-site retail or hospitality management role
Proven track record of driving sales, improving profitability, and enhancing customer satisfaction in a fast-paced retail environment
Exceptional leadership and people management skills, with the ability to motivate and develop high-performing teams
Strong analytical and problem-solving skills, with the ability to use data to make informed decisions
Excellent communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
Familiarity with retail operations, inventory management, and marketing concepts
Willingness to work flexible hours, including evenings and weekends, to support store operations
What we offer
Competitive salary and performance-based bonuses
Comprehensive medical and dental insurance coverage
Opportunities for professional development and career advancement
Discounts on Kufong Therapy Centre services and products
Supportive and collaborative work environment
About us
Kufong Therapy Centre Sdn Bhd is a leading provider of premium wellness and therapeutic services in Kota Kinabalu, Sabah. With a strong focus on customer satisfaction and a commitment to innovation, we have established a reputation for delivering exceptional experiences that promote holistic health and wellbeing. Join us in our mission to empower our clients and contribute to their journey towards a healthier, happier life.
Apply now to become our next Area Manager and be a part of our dynamic and growing team!
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