Operation Manager (F&B) – Job Scope
- Oversee daily operations of multiple outlets.
- Ensure all outlets comply with company SOPs and service standards.
- Monitor sales performance and achieve business targets.
- Manage outlet managers and supervise outlet staff performance.
- Control operational costs, manpower, and inventory.
- Ensure high standards of food quality, cleanliness, and customer service.
- Handle customer complaints and resolve operational issues promptly.
- Conduct regular outlet visits, inspections, and performance reviews.
- Prepare operational reports and provide recommendations for improvement.
- Coordinate with Head Office on operational matters and business initiatives
Requirements
- At least a Bachelor's Degree or Master's Degree in Business Administration, Hospitality Management, Food & Beverage Management, or a related field.
- Age: 40–50 years old.
- Minimum 5 years of management experience in the F&B industry, with hands-on experience overseeing more than six (6) outlets.
- Strong leadership, communication, and problem-solving skills.
- Able to work under pressure and achieve business targets.
- Proficiency in Mandarin is preferred due to business and operational requirements.
- Possess own transport and willing to travel between outlets.
Pay: RM9,000.00 - RM12,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Application Question(s):
- Please provide your date of birth (dd/mm/yy)
- What is your expected salary?
Experience:
- Management: 5 years (Preferred)
Work Location: In person