Company Description CTOS Digital Berhad is a Bursa Malaysia-listed data intelligence group and the parent company of CTOS, Malaysia’s leading Credit Reporting Agency regulated under the Credit Reporting Agencies Act 2010. Since 1990, CTOS has been central to building Malaysia’s credit information ecosystem, providing reliable data and insights to the market. The Group delivers trusted data, analytics, and decisioning solutions that help financial institutions, corporates, SMEs, and consumers manage risk, strengthen compliance, improve onboarding, detect fraud, and make informed decisions. As CTOS Digital expands regionally, its international segment includes FinScore in the Philippines and Prime Analytics in Indonesia, extending capabilities in alternative data, telco-based scoring, analytics, and data-driven decisioning solutions. This growth offers talent the opportunity to contribute to innovative solutions across Malaysia and the wider region.
Role Description This is a full-time, on-site Business Development Officer role based in Kuantan. The Business Development Officer is responsible for identifying and pursuing new business opportunities, building and maintaining relationships with financial institutions, corporates, and SMEs, and promoting CTOS solutions to prospective clients. The role involves conducting market research, analyzing customer needs, preparing proposals, and supporting negotiations to close deals. Day-to-day tasks include meeting with prospects, providing product demonstrations, coordinating with internal teams to tailor solutions, and ensuring high levels of customer service and follow-up. The Business Development Officer also monitors market trends, sales performance, and competitor activities to support strategic planning and revenue growth.
Qualifications
- Candidates should possess strong New Business Development skills, including lead generation, pipeline management, and relationship-building.
- Candidates should possess solid Analytical Skills to interpret data, assess market trends, and support data-driven decision-making.
- Candidates should possess foundational knowledge in Finance to understand credit reporting, risk management, and financial products.
- Candidates should possess excellent Communication skills for client presentations, proposal writing, and cross-functional collaboration.
- Candidates should possess strong Customer Service skills to manage client expectations, resolve issues, and maintain long-term partnerships.
- Relevant experience in business development, sales, or financial services is beneficial.
- Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred.
- Ability to work independently, meet sales targets, and manage multiple accounts effectively.