Quality Control and Monitoring
- Conduct regular inspections and sampling of farm and onsite products to verify compliance with specifications and standards.
- Monitor daily operations to ensure SOPs, standards, and other regulatory requirements are followed.
- Identify and report non-conformities, defects, or deviations in real time, recommending corrective actions.
Standards Documentation & Certification
- Maintain accurate records of inspections, test results, and quality incidents for internal and regulatory review.
- Assist in preparing for and participating in internal and external audits, including certification processes.
- Ensure documentation is complete, audit-ready, and aligned with current standards and policies.
Process Flow & Continuous Improvement
- Provide feedback on process flow and suggest improvements to enhance product quality and operational efficiency.
- Participate in root cause analysis for quality issues and help implement corrective and preventive actions.
- Support the implementation of new or revised SOPs and quality initiatives.
Customer Complaint & Issue Management
- Investigate product quality complaints from customers related to farm and onsite products.
- Document findings and work with the team to resolve issues and prevent recurrence.
Compliance & Regulatory Adherence
- Stay updated on relevant regulations, standards and product/customer’s requirements.
- Ensure all activities align with food safety, quality, and certification standards (e.g., FSSC 22000, halal).
Team Collaboration & Communication
- Communicate quality issues and recommendations to supervisors, production staff, and relevant departments.
- Participate in training sessions to stay current with quality standards, inspection techniques, and regulatory changes.
- Perform any work or responsibility assigned by the superior as and when necessary.
Pay: RM2,500.00 - RM3,200.00 per month
Work Location: In person