Job Descriptions:
- Serve as the primary point of contact for corporate clients, investors and business partners throughout the project lifecycle.
- Welcome and host clients during office meetings, project presentations and site visits, ensuring a premium client experience.
- Build, maintain and strengthen long-term relationships with corporate clients through proactive engagement and excellent customer service.
- Provide timely, accurate and professional project updates by coordinating closely with Project Managers, Engineers and internal departments.
- Translate technical construction progress reports into concise executive summaries that are easily understood by clients and senior management.
- Handle client enquiries, concerns and complaints promptly while working closely with the Project Manager to ensure effective resolution.
- Coordinate and prepare corporate correspondence, meeting minutes, client presentations and other official documentation.
- Conduct post-project follow-ups and client satisfaction surveys to maintain strong business relationships and identify opportunities for continuous improvement.
- Maintain accurate records of client communications, meetings and project updates.
- Represent the company professionally at client meetings, networking events and other corporate engagements.
Requirements:
- Bachelor's Degree in Corporate Communication, Business Administration, Marketing, Public Relations or a related field.
- Minimum 1–3 years of experience in Corporate Client Relations, Premium Customer Service, Hospitality, Property Development, Construction or a related industry.
- Excellent command of English and Bahasa Malaysia, both written and spoken.
- Ability to communicate in Mandarin will be an added advantage.
- Strong interpersonal, communication, negotiation and relationship management skills.
- Excellent problem-solving abilities with the ability to remain composed under pressure.
- Professional appearance with excellent corporate etiquette and grooming.
- Highly organised with strong attention to detail and time management skills.
- Proficient in Microsoft Office & Google Workspace applications.
- Possess a valid driving licence and own transportation.
- Willing to travel for meetings and project site visits when required.
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Seremban: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person