KOZI SQUARE SDN BHD Hiring! Full Time F-B Supervisor in Sarawak - Ricebowl

Key Responsibilities - Floor Leadership: Oversee daily F&B operations, ensuring the dining area is impeccably set and staff are positioned for success during peak hours. - Guest Relations: Be the face of Kozi Square’s hospitality. Greet guests, manage reservations, and handle feedback with professionalism and a "can-do" attitude. - Team Mentorship: Lead, train, and motivate our service crew. You will ensure the team is knowledgeable about our menu offerings and upselling techniques. - Quality Control: Monitor food and drink presentation to ensure every order meets our brand standards before it reaches the guest. - Inventory & Compliance: Assist in managing stock levels, minimizing wastage, and strictly enforcing Halal compliance and HACCP food safety standards. - Opening/Closing Duties: Responsible for cash handling, POS reconciliation, and ensuring the premises are secure and clean at the end of the day. Who We Are Looking For - Experience: 2–3 years of experience in an F&B environment (Café, Hotel, or Restaurant), with at least 1 year in a supervisory capacity. - Communication: Strong command of Bahasa Malaysia and English. Being able to speak local dialects or Mandarin is a major plus! - Skills: Proficient in POS systems and basic Microsoft Office. You should have a sharp eye for detail and the ability to multitask in a high-volume setting. - Personality: Energetic, resilient, and a team player. You should be someone who leads by example—not afraid to "roll up your sleeves" during a busy shift. - Availability: Flexible to work shifts, including weekends and public holidays.