全职 Customer Service Executive Jobs, salary up to MYR 5,000 in Asia Roofing Industries Sdn Bhd Segamat - Ricebowl

Job Summary

Provide administrative and sales support to the Sales & Marketing team by handling customer enquiries, processing sales orders, coordinating deliveries, maintaining accurate records, and ensuring smooth daily operations.

Job Responsibilities

• Handle customer enquiries via phone, email, and walk-in customers.
• Prepare quotations, sales documents, and maintain customer records.
• Process customer Purchase Orders (POs) accurately in the ERP system.
• Verify product details, pricing, and customer credit status before processing orders.
• Coordinate with production, logistics, and customers to ensure timely deliveries.
• Prepare Delivery Orders (DOs), Proforma Invoices, and related documents.
• Monitor bulk orders and update sales records and reports.
• Assist in customer complaint handling and follow up on resolutions.
• Support daily administrative duties, maintain proper filing, and comply with company policies.
• Perform other duties assigned by the superior.

Job Requirements

Diploma or Degree in Business, Marketing, or a related field.

1–3 years of experience in Sales Administration or Customer Service is preferred.

Basic knowledge of ERP systems is an advantage.

Proficient in Microsoft Office.

Good communication, organisation, and customer service skills.

Detail-oriented, responsible, and able to work independently as well as in a team.

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Free parking
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Application Question(s):

• Expected Salary?
• Notice Period?

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person