- Senai Johor Malaysia
Working Location
Job Description
Responsibilities
Key Responsibilities
Beverage Preparation
· Prepare and serve coffee, espresso-based beverages, teas, and other drinks according to company standards.
· Ensure consistency in taste, presentation, and quality of all beverages.
· Operate and maintain coffee machines, grinders, and other café equipment.
· Monitor beverage inventory and replenish supplies as needed.
Customer Service
· Greet customers in a friendly and professional manner.
· Take customer orders accurately and efficiently.
· Provide product recommendations and answer customer inquiries.
· Handle customer feedback and resolve service issues professionally.
Cash Handling and Sales
· Process customer payments using POS systems.
· Handle cash, credit card transactions, and daily sales procedures.
· Promote menu items, special offers, and loyalty programs.
Cleanliness and Hygiene
· Maintain cleanliness of the café, service counters, seating areas, and equipment.
· Follow food safety, hygiene, and sanitation standards at all times.
· Ensure proper storage and handling of food and beverage products.
Inventory and Operations
· Assist with stock receiving, storage, and inventory counts.
· Monitor ingredient and supply levels and report shortages.
· Support opening and closing procedures of the café.
Qualifications and Requirements
· Previous experience as a Barista, Café Crew, or in customer service is preferred.
· Basic knowledge of coffee preparation and brewing techniques is an advantage.
· Strong communication and interpersonal skills.
Pay: From RM1,900.00 per month
Benefits:
Work Location: In person
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