Bake With Yen Hiring! Full Time Retail Operation Executive in Negeri Sembilan - Ricebowl

The job responsibilities are as follows:
1. Prepare quotations, Sales Orders, invoices, Delivery Orders, and other related documents accurately and according to company procedures.

2. Manage and maintain good relationships with credit customers to ensure smooth business operations.

3. Coordinate with branches, warehouse, logistics, and the Finance Department to ensure on-time delivery.

4. Monitor customers' credit limits and outstanding balances, and work with the Finance Department on payment status.

5. Follow up with customers on payment-related matters.

6. Handle customer inquiries, complaints, and requests professionally and within the required timeline.

7. Ensure customer information, details and pricing are updated and maintained accurately

8. Prepare daily, weekly, and monthly sales and operational reports.

9. Provide operational and administrative support to the retail operations team.

10. Ensure all customer records and related documents are properly maintained and filed.

11. Be ready to assist at the stores whenever required

12. Carry out any other duties assigned by management from time to time.

13. Liaise effectively with government agencies and other departments when required.