- Malaysia
Quadcode Hiring! Work from Home Conversion Manager (Thai-speaking) in - Ricebowl
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Job Description
Responsibilities
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We’re looking for a proactive and strategic Conversion Manager (English & Thai Speaker) who’s ready to do more than just scan LinkedIn. You’ll uncover hidden talent, build outstanding sourcing pipelines, and turn data-driven insights into high-quality hires — all while keeping speed, precision, and candidate experience at the core.
Tasks:
- Conduct welcome calls to newly registered clients and introduce them to the platform
- Guide clients through key platform features, helping them take meaningful first steps toward activation
- Drive client conversion by proactively engaging users and moving them toward becoming active on the platform
- Inform clients about platform updates, new features, or important changes
- Address initial client questions and provide clear, helpful guidance
- Maintain accurate records of client interactions and follow-up actions
- Collaborate with internal teams to share client feedback and improve the onboarding experience
Requirements:
- Fluent in Thai and Spanish — both written and spoken
- Strong communication and interpersonal skills, with confidence in phone-based client interactions
- Customer-oriented mindset with the ability to build rapport quickly
- Prior experience in a conversion, retention, or client success role
- Background in fintech, trading platforms, or digital products
- Familiarity with CRM tools and client outreach workflows
We offer:
- Full-time remote work model (Service Provider or External vendor contract).
- Competitive remuneration.
- Performance-based bonuses.
- Training and development opportunities.
- Friendly, enjoyable, and positive environment.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
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