BRIGHTSTAR COMPUTER SDN BHD Hiring! Full Time Custom PC Builder - IT Support - Viva City in Sarawak, Earn up to MYR 2,500 - Ricebowl

Are you passionate about building custom PCs and solving hardware problems? We're looking for a hands-on technician to join our team at Viva City Mega Mall, ensuring every customer leaves satisfied with a fully tested system.

Your key responsibilities:

- Assemble PCs according to customer specs, including cable management, BIOS setup, OS installation, and stress-testing before handover.

- Diagnose and repair both hardware and software faults for walk-in customers.

- Ensure customer satisfaction by explaining technical details clearly and managing repair timelines.

- Process warranty claims in-house and liaise with principals for RMA; track warranty status and advise on BrightCare or out-of-warranty options.

- Handle ad-hoc branch maintenance tasks such as replacing downlights, transformers, and maintaining POS and network uptime.

- Submit a weekly report to HQ covering jobs completed, pending items, warranty cases, and branch upkeep.

Requirements:

- Proven experience in PC assembly, troubleshooting, and repair.

- Good communication skills to explain complex issues to non-technical customers.

- Basic knowledge of electrical safety and facility maintenance.

- Full-time availability at Viva City Mega Mall.

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Opportunities for promotion

Application Question(s):

• Do you have experience in PC building?
• Do you have experience in electrical work?
• What is your expected salary?

Work Location: In person