- Seri Kembangan Selangor Malaysia
Working Location
Job Description
Responsibilities
Able to use or familiar with Global Distribution System (Galileo, Amadeus), Fare database, Scripts, Microsoft Office and other systems including group booking system that are in use for reservations and ticketing.
Respond to client’s enquiry through email/whatsapp or any medium of conversation.
Knowledge of Reservation, Ticketing, Issue, Re-issue, Re-scheduling, Refund.
Handle client's documents requirements for VISA applications.
Understand the client’s needs in order to provide efficient service at all times.
Provide the most cost effective and best / optimal fare to the client with the swiftest routing that makes the travel convenient for the client.
Follow up and keep track of ticketing namelist,deadlines and schedule changes and inform clients.
Handle client's feedback and escalate any complaints to the Team Leader and Manager.
Become a Tour Leader if required.
Accomplish any of your supervisor work orders that comply with the company's rules and regulations at all given times and should always act in a manner that protects the company's interest.
Job Types: Full-time, Contract, Fresh graduate
Contract length: 3 months
Pay: RM1,700.00 - RM2,000.00 per month
Work Location: In person
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