Join the dynamic sales team at Citadines Uplands Kuching as a full-time Sales Executive. In this pivotal role, you will be responsible for driving the growth and success of our premium serviced residences in the heart of Kuching, Sarawak. Based on-site, you will work closely with our customers to provide exceptional service and secure new business opportunities.
What you'll be doing
- Proactively reaching out to potential clients to promote our serviced residences and secure new bookings
- Providing outstanding customer service to existing clients, ensuring a seamless experience from inquiry to booking
- Maintaining a strong pipeline of sales leads and effectively managing the sales cycle
- Collaborating with the marketing team to develop and implement sales strategies
- Preparing detailed proposals and presentations to support the sales process
- Accurately tracking and reporting on sales performance to identify opportunities for growth
- Staying up-to-date with market trends, competitor activity and industry developments
What we're looking for
- Minimum 2 years' experience in a sales or customer service role, preferably within the hospitality or real estate industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients
- Proven track record of achieving and exceeding sales targets
- Strong problem-solving and negotiation skills
- Proficiency in Microsoft Office suite and CRM systems
- A passion for delivering exceptional customer experiences
- Fluency in English and Bahasa Malaysia (Mandarin or other local languages an advantage)
What we offer
At Citadines Uplands Kuching, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you can enjoy a range of benefits including:
- Opportunities for career development and progression
- Comprehensive health insurance and wellness programs
- Generous leave entitlements and work-life balance initiatives
- Discounts on our serviced residences and other Ascott properties
- A collaborative and inclusive team culture
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
Work Location: In person