MIGHTY JAXX INTERNATIONAL PTE LTD. Hiring! Work from Home IT Executive in - Ricebowl

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With
a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will
empower future pop culture brands with an end-to-end supply chain of digital and phygital
collectibles, including artist development and incubation, proprietary IP operation and
providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global
brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon,
Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90
countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work
environment and encourage our employees to bring their authentic, fun-loving, and
high-energy selves to the workplace.

Your Role

Mighty Jaxx is seeking a proactive, detail-oriented, and highly independent IT Executive to
support and manage our internal IT operations across Mighty Jaxx and its subsidiaries.
Supporting a global workforce of over 100 users, you will play a critical role in ensuring the
reliability, security, and efficiency of our IT environment.
Based in our Singapore headquarters, this hands-on position requires an individual who
can effectively balance end-user support, identity and access management, IT asset
governance, infrastructure maintenance, and cross-border project coordination with
minimal supervision.

This role is ideal for a technically capable professional who thrives in a dynamic
environment and enjoys taking ownership of operational excellence.



Responsibilities

Digital Workplace & User Lifecycle Management

• Administer and support core enterprise platforms, including Google Workspace,

Slack, Microsoft 365, and Acronis Backup.

governance policies.

End-User Support, Infrastructure & ERP Administration

• Provide responsive Level 1 IT support for end users, resolving hardware, software,

network, and workplace technology issues.

• Deliver Level 1 support and troubleshooting for Microsoft Dynamics 365 Business

Central (ERP).

• Monitor and maintain office IT infrastructure, including:
• Meraki network environment
• Server room facilities and environmental monitoring
• Office printing systems
• KeyShot rendering server
• Audio-visual and meeting room conferencing solutions

• Escalate and coordinate issues with vendors and regional IT partners when required.

IT Asset Management, Procurement & Vendor Coordination

• Manage IT procurement activities, including hardware purchases, software

subscriptions, renewals, and vendor quotations.

• Maintain accurate records of hardware, software licenses, and IT assets throughout

their lifecycle.

• Conduct regular audits to ensure software license compliance and proper

management of depreciated or retired assets.

• Coordinate with local and international vendors on maintenance activities,

operational escalations, and IT project delivery.

• Support regional and cross-border IT initiatives to ensure consistent technology

standards across the organisation.

Requirements

• Diploma in Information Technology, or a related discipline.
• Prior experience in corporate IT operations or end-user support.
• Demonstrated experience independently managing IT operations, vendor

coordinate IT support, maintenance activities, and deployments with
Mandarin-speaking stakeholders and users in China.

Personal Attributes

• Highly organised, meticulous, and capable of managing multiple priorities

independently.

• Strong problem-solving and analytical skills with a proactive approach to issue

resolution.

• Service-oriented mindset with excellent interpersonal and communication skills.
• Comfortable operating in a fast-paced, growth-oriented environment with minimal

improvement.

To apply, please send an updated copy of your resume to *************
While we value all submissions, we regret that only shortlisted candidates will be contacted
by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making
your journey with us as dynamic and rewarding as the work you’ll do. You can look forward
to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)
• Competitive annual leave package, with comprehensive health insurance coverage
• Attractive staff discounts on MJ products
• Well-stocked pantry filled with a variety of snacks and beverages