- Singapore Singapore
Keysight Technologies, Inc. Hiring! Work from Home Field Service Engineer, Advanc in - Ricebowl
Field Service Engineer, Advanc
Keysight Technologies, Inc.
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Job Description
Responsibilities
Overview:
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:
- Prepare equipment resources and scheduling for onsite campaign
- Maintenance of the various calibration software platforms.
- Calibration station setup / teardown
- Perform safety test on equipment
- Carry out onsite calibration jobs at the customer sites for Keysight and multi-vendor products
- Deal directly with customer requests and inquiries, ensures customer satisfaction
- Calibrate T&ME, including troubleshooting, problem isolation & provide technical technical feedbacks to customers
- Establish and maintain close communication with customers to ensure we capture and meet customer expectation
- Compile OOT report for customer notification or problem resolution
- Assist in maintaining the calibration team’s accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training
- Ensure calibration services comply with ISO/IEC 17025 requirements
- Setup new calibration capability for Keysight and multi-vendor products
- Validate the new procedures, use of technical manuals
- Investigate out of tolerance of measurement standards and implement corrective action
- Serve as an internal resource on technical issues support
- Assist delivery manager to oversee specified areas of operation in the calibration lab and/or field support co-ordination, improve productivity, engage with cross-functional teams.
- Deliver other assignments as provided
- Bachelor of engineering in Electrical/Electronics/Instrumentation
- 4-5 years relevant experience
- Requires in-depth knowledge and experience in job and ability to work independently
- Experience in DC, low frequency and RF & microwave instrumentation.
- Advantage with having knowledge of quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025
- Must be able to work with minimal supervision and interface effectively with team members and customers
- Demonstrate good customer engagement, interpersonal and communication skills
- Must be flexible and capable to work in a changing priorities environment
- Must be flexible to travel
Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
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